Privacy Policy

This privacy policy sets out how Fat Fish Digital uses and protects any information that you give Fat Fish Digital Ltd when you use one of our applications. Fat Fish Digital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using one of our published Apps, then you can be assured that it will only be used in accordance with this privacy statement. Fat Fish Digital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

As a user of the Website or published Apps you will be asked to provide us with personal data or personal information, such as your name and  email address, for example during the registration process or interacting with our Customer Service. We will use the data you provide to process your order. All information provided by you will be treated securely and strictly in accordance with the applicable data protection regulations.Your concerns will be considered in accordance with statutory provisions. By registering and opening your User Account you accept the conditions of this Privacy Policy.

This policy is effective from 15th of May, 2012.

What we collect

We may collect the following information, we will always try and ask for the minimum amount of data to give you a good experience. Please check the App Account Sign Up / form or Auth Dialog (Facebook) to see exactly what permission the app needs.:

-Facebook ID

-E-Mail address

-First & Last Name

-Google Analytics

Information from the use of our Mobile Apps: When you use our mobile apps, we may collect certain information in addition to information described elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may turn them off through your operating system. We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services. We may use mobile analytics software (such as Google Analytics) to better understand how people use our application. We may collect information about how often you use the application and other performance data.

What we do with the information we gather

We require this information to allow you to access and use the specific function of the App you are using and also understand your needs and provide you with a better service, and in particular for the following reasons:

– Account identification and sign-in

– App experience

– Information to improve our products and services.

– We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website or App, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, device or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our app may contain links to other content of interest. However, once you have used these links to leave our app, you should note that we do not have any control over that other content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Fat Fish Digital will use the information you provide on App account / function sign-up within the App be able to use App for its intended purpose. We also use the information to be in touch with you and to provide updates and marketing.

You can change your mind at any time, and submit Subject Access Requests by contacting us at hello@fatfishgames.com. We will treat your information with respect.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Contacting the User

Mailing list or newsletter (this Application)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

Personal Data collected: email address, first name and last name.

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message. We use MailChimp as our communication and marketing automation platform. By using this website or apps you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with theirPrivacy Policy and Terms.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data collected: email address, first name and last name.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics for Firebase (Google Inc.)

Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google Inc. In order to understand Google’s use of Data, consult Google’s partner policy.

Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.

This Application uses identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Firebase Analytics service.

Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.

Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Infrastructure monitoring

This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

Firebase Crash Reporting (Google Inc.)

Firebase Crash Reporting is a monitoring service provided by Google, Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

PlayFab Services (Microsoft)

PlayFab will collect data from End Users and our Apps through the use of the PlayFab Services. All data (including all text, sound, video, or image files) provided to PlayFab through use of the PlayFab Service and all data PlayFab collects from End Users through the use of the PlayFab Services is considered “Game Data.” PlayFab may use our Game Data for the purpose of providing, improving and adding new features to the PlayFab Services. PlayFab may also develop, use, distribute and publish information and statistics derived from oue Game Data for use on an anonymized, aggregate basis; provided, that no such information will contain statistics or other information that is specifically attributable to the overall performance of your Games. This use of your Game Data will not result in the distribution or publication of any personally identifiable information.

By using PlayFab in our Apps we agree to  to comply with the PlayFab Acceptable Use Policy available at https://playfab.com/acceptable-use/ (the “Acceptable Use Policy”) which is incorporated herein by this reference and which may be updated from time to time.

The PlayFab Services shall be subject to the Microsoft privacy statement available at         https://privacy.microsoft.com/en-us/privacystatement. You agree to the use of your data in accordance with Microsoft’s privacy statement.

Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

Firebase Remote Config (Google Inc.)

Firebase Remote Config is an A/B testing and configuration service provided by Google Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States –Privacy Policy. Privacy Shield participant.

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Firebase Cloud Messaging (Google Inc.)

Firebase Cloud Messaging is a message sending service provided by Google, Inc. Firebase Cloud Messaging allows the Owner to send messages and notifications to Users across platforms such as Android, iOS, and the web. Messages can be sent to single devices, groups of devices, or specific topics or User segments.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Uservoice (Uservoice Inc.)
Uservoice is a support and contact request management service provided by Uservoice Inc.Personal Data collected: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy. Privacy Shield participant.

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Google Cloud Storage (Google Inc.)

Google Cloud Storage is a hosting service provided by Google Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; United Kingdom – Privacy Policy. Privacy Shield participant.

Amazon Web Services (AWS) (Amazon Web Services, Inc.)

Amazon Web Services is a hosting and backend service provided by Amazon.com Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Facebook Plugins

This Website and our Apps use social plugins (“Plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white letter “f” on blue background or a “thumbs up” icon) or the notice “Facebook Social Plugin”. For a full list of all social Plugins please see http://developers.facebook.com/plugins. When you visit a page on our Website or App that contains a social plugin, your browser establishes a direct connection to Facebook servers. Thus, Facebook receives the information about you having accessed with your IP-address the respective page of our Website/App. If you interact with the plugins, for example by clicking “Like” or “Login” while you are logged into Facebook on your device, you may link the contents of our Website/App to your Facebook account. Facebook can ascribe your visit to our Website/App to your Facebook account. Please note that we as the operator of the Website/App have no information on the scope of data collection and procession by Facebook. For further information please visit Facebook’s privacy policy: http://www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our Website/App with your member data already stored by Facebook, please log off Facebook before visiting our Website/App.

Google Analytics

This Website and our Apps uses Google Analytics, a web/app analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer or device, to help the Website/App analyse how users use the site. The information generated by the cookie about your use of the Website/App (including your IP address) will be transmitted to and stored by Google on servers in the United States. Using a method known as IP masking, website owners that use Google Analytics have the option to tell Google Analytics to shorten the IP-address inside of member states of the European Union or other member states of the Agreement on the European Economic Area and to only use this portion of the IP address, rather than the entire IP address. Only in exceptional cases the full IP-address will be transmitted to a Google server located in the United States and shortened there. Google will use this information for the purpose of evaluating your use of the Website/App, compiling reports on website/app activity for website operators and providing other services relating to website/app activity and Internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser/device, however please note that if you do this you may not be able to use the full functionality of this Website/App. In addition you may prevent Google from obtaining information generated by the cookie and related data about your use of the Website/App (including your IP-address) as well as the processing of this data by Google by downloading and installing the browser-plugin available here: https://tools.google.com/dlpage/gaoptout?hl=en

Transmission of data

We will retain your personal data only as long as is necessary for providing products and services, or as required by applicable law. We will not transmit or disclose your personal data to third parties, except in the cases described above, in the context of a joint venture, in relation to a forecast or actual sale or other transfer of the entire business or parts of the business or if we are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.

We may need to change this Privacy Policy from time to time. In such an event, we will post the new version on the Website. The new version of the Privacy Policy will take effect immediately upon its publication on the Website (or at any other point of time published on the Website). You are responsible for knowing the latest version of this Privacy Policy. You are entitled to inspect your personal data provided to us for free at any time. In addition you may ask us to conduct necessary changes to ensure that your data is correct and up-to-date. To inspect, change, delete, or correct your identity and contact information, please email hello@fatfishgames.com